If you fly United often enough, there’s a pretty good chance you’re going to end up on an Embraer 175 at some point. If you’re lucky, you’ll figure out a way to nab a seat in first class.
But it’s not like United Express E175 first class is something to strive for or anything. It’s not. Leg room is excellent, but the seats are narrow and the onboard service is essentially nonexistent.
All I’m saying is that you’ll be a little less grumpy in first class than you would be in economy. Not by much, but enough to not look like a total curmudgeon as you sip on your bottled water while trying to avoid eye contact with flight attendant sitting in the jumpseat just ahead of you.
UA4723 San Diego, CA (SAN) – Los Angeles, CA (LAX) Thursday, September 28, 2023 Aircraft: Embraer 175 Registration: N141SY Duration: 28 minutes Seat: 4A (First Class)
My full review of United Embraer E175 first class from San Diego to Los Angeles
Prior to this flight, I’ve experienced this regional first class product exactly 10 times between San Diego and Los Angeles over the past 8 years. I could’ve written this review in my sleep. Nothing has changed since the first time I tried it in 2015, which is both good and bad. Let me explain…
Arrival at the airport
Since this flight was scheduled to depart at 6:30 AM, it required waking up at 4:30. Thankfully I checked my phone before jumping in the shower, because that’s when I learned that this flight had been delayed three hours. 3 freaking hours! For a flight with a scheduled flying time of only 25 minutes, that was a head scratcher for sure. At least I got to sleep in a little.
The boarding process
I was seated a bit too far away from the gate to hear the announcement for boarding, but I headed that direction when noticing some general activity in the area. The door was open when I arrived, and there were some people sitting around looking like they were waiting for their group number to be called. I waited. Nothing happened. I waited some more.
After 10 minutes of standing around (directly facing the open door and the gate agent), I decided to step forward and get in line for boarding group 1. Long story short, I was informed that boarding had started 12 minutes ago. Last one on the plane FTW!
A closer look at the first class seats
If you have ever flown American Eagle Embraer 175 first class, what I’m about to show you is going to look awfully familiar. That’s because most of the Embraer 175s here on the West Coast are operated by SkyWest, and they work with the major airlines to supply those planes (without doing much with the interior).
First class is a 1-2 layout, with four rows of seats. I highly recommend getting a seat on the single side if you are a solo traveler.
The departure out of San Diego
The main benefit of being delayed three hours was that we avoided the 6:30 AM rush. The San Diego Airport doesn’t open for departures until 6:30 AM, and it’s essentially gridlock as many airlines have multiple flights going out to multiple destinations at that time. It’s nuts. But we didn’t have to deal with any of that this morning!
In-flight entertainment
Believe it or not, there is both streaming entertainment *and* Wi-Fi on the United Express Embraer 175 (in all classes of service). Wi-Fi wasn’t available on our flight due to the fact that we barely got above 10,000 feet, but it is available for most flights. Messaging (and a fall catalog of movies and TV shows) is free – but you will have to pay for Internet connectivity.
Snacks and drinks
You’re doing it wrong if you expect to be served substantial snacks and drinks on any United Express flight (not only the Embraer 175). And on flights as short as this one? Ha! We did get a full size bottle of water, but the snack basket never made an appearance.
Seat comfort
The main benefit of these first class seats is the extremely generous leg room (37”). Seat width (20”) isn’t much to get excited about, and those of you with wider hips may not find them to be all that comfortable. And of course padding is minimal. Stuffing first class seats into a tiny regional jet such as this requires some sacrifices.
The arrival into LAX
For an airport that receives an endless stream of A350s and 777s all day long (from all over the world), I can tell you from first-hand experience that arriving on a tiny little E175 just doesn’t feel right. $20 says there was not a single aviation photographer up on Imperial Hill that photographed our arrival that morning. And I don’t blame them.
Pros and cons of United Express E175 first class
I’d like to think that most people find themselves in one of these first class seats immediately before or after an amazing international first or business class experience. Nobody goes out of their way to make the Embraer 175 the highlight of their trip. At least they shouldn’t be doing that.
Anyway, I’m of the opinion that this is a decent first class seat which is best for beginning or ending an amazing journey. Think of it as an appetizer (or a palate cleanser) for other (better) first class experiences.
Pros
I’m a huge fan of the 1-2 seating configuration. Single seats FTW!
Legroom is phenomenal for such a tiny airplane. It’s better than what you find on most mainline aircraft.
The full catalog of streaming in-flight entertainment is impressive. This is not something that all airlines provide in regional first class.
Cons
Seat comfort will depend on how much junk you have in your trunk. They’re narrow!
Snacks and drinks are extremely limited, so bring your own.
kinda suprised they bother to operate regional jets with first class at all tbh.
here in oz, the policy is pretty much: Mainline A/C (and 717/A220) get Buisness, while the props and E-jets get at best economy plus.
It’s kind of a mixed bag here in the US. The E175 is one of the few regional jets that have first class, but I’m fairly neutral on the issue. As long as the seating density isn’t really tight, I’m OK with an all economy configuration most of the time.
I kinda like those little United Embraer regional jets. No middle seats, good economy/first class ratio so I sometimes managed upgrades as a lowly United Silver, and good passenger/bathroom ratio too. The newer ones have decent sized bins too. United First Class service is sad though. Forget a pre-departure beverage. Just had a 2 hour flight that received a single drink service. You get better service on a 1 hour Southwest flight. Surprised they even went through the cabin for one less than 30 minutes.
I will admit that I tend to complain about the E175 more than I should. 🙂 Those old EMB-120s and CRJ-200s were far worse, so it’s easy to appreciate how much better things have got over the past 20 years. And believe it or not, someone was telling me just the other day that TWA used to do a full snack service when they ran the 767 between SAN and LAX (waaaay back in the day). Imagine that!
Well, this flight was an anomaly considering that it was delayed three hours (and most passengers opted for other flights). Most of the United E175 flights I’ve taken between San Diego and Los Angeles over the past two years or so have been mostly full.
That said, there are a lot less flights between SAN and LAX now than there were pre-Covid. It still boggles my mind that American Eagle gave up on it completely!
If I had 200 Delta Skymiles for every empty seat on your last 2 United flights, I might just be able to buy myself a one-way ticket (in Economy) from SFO to LAX.
Speaking of Delta, this (really enjoyable) review reminded me of your DL Connection E175 review, which makes sense considering how similar these products are, and the fact that you flew both on the same route. The main difference is, of course, the fact that this flight was delayed 7 times longer than the actual flying time.
As for my personal experience, I once flew First Class on an American Eagle E175 (which was obviously very similar to this), and it was pretty nice. It was comfortable, the 1-2 configuration was much appreciated, and I found the service to be a bit more attentive & personalized than in the back. To be honest, it didn’t feel exponentially better than Economy, but I still quite liked it.
As for the United E170/175, I have mixed thoughts on it. Sure, the seating configuration (in both classes) is great, but the seats are really firm. They’re easily the most uncomfortable seats in the UA fleet.
Haha, yeah that’s a lot of SkyMiles! I can’t even imagine how many SkyMiles Delta would require for a first class seat on a E175. 100K? 200k? Nothing would surprise me. But yes, this was very similar to that Delta review. These are all SkyWest aircraft anyway, so it’s all basically the same.
And thanks for doing the math on the delay time! It sounds even more awesome knowing that it was seven times the length of the flight lol.
I’m just glad that there wasn’t any buffering with the Wifi. Some airlines put way too many ads in their inflight entertainment (American Airlines! Yes, I’m talking about YOU and your ads! We don’t give a $!@% about credit cards!), or force you to pay for wifi that has data caps.
I just did a trip out to Honolulu and back with Hawaiian Airlines, and I’m bummed to report that they have jumped on the credit card bandwagon as well. There must be a *lot* of money in credit card signups. I’m in the wrong business!
Wow! You are missing out on the free Delta wi-fi…that has not worked AT ALL on the last three flights I’ve taken (including one overseas!!!). But it’s free and the blue wi-fi indicator light on the interior of the plane stays lit the whole time. What amazed me was that I heard nobody complaining. When I told the flight attendant, she acted like she hadn’t noticed. But remember, it’s FREE!
Hence the reason for choosing United for this flight! Actually, they don’t even enable Wi-Fi on these short 25 minute flights up to LAX, so I wouldn’t have been able to take advantage of it anyway.
I haven’t flown Delta much since they started the free Wi-Fi thing, and I’ve been curious to know how it’s been working out. Sounds like it’s getting off to a rough start…
Luca
kinda suprised they bother to operate regional jets with first class at all tbh.
here in oz, the policy is pretty much: Mainline A/C (and 717/A220) get Buisness, while the props and E-jets get at best economy plus.
Scott (SANspotter)
It’s kind of a mixed bag here in the US. The E175 is one of the few regional jets that have first class, but I’m fairly neutral on the issue. As long as the seating density isn’t really tight, I’m OK with an all economy configuration most of the time.
Jason B
I kinda like those little United Embraer regional jets. No middle seats, good economy/first class ratio so I sometimes managed upgrades as a lowly United Silver, and good passenger/bathroom ratio too. The newer ones have decent sized bins too. United First Class service is sad though. Forget a pre-departure beverage. Just had a 2 hour flight that received a single drink service. You get better service on a 1 hour Southwest flight. Surprised they even went through the cabin for one less than 30 minutes.
Scott (SANspotter)
I will admit that I tend to complain about the E175 more than I should. 🙂 Those old EMB-120s and CRJ-200s were far worse, so it’s easy to appreciate how much better things have got over the past 20 years. And believe it or not, someone was telling me just the other day that TWA used to do a full snack service when they ran the 767 between SAN and LAX (waaaay back in the day). Imagine that!
JNSD
It appears the absence (or unreliability) of Amtrak service between SD and LA is not resulting in more passengers flying to LAX…
Scott (SANspotter)
Well, this flight was an anomaly considering that it was delayed three hours (and most passengers opted for other flights). Most of the United E175 flights I’ve taken between San Diego and Los Angeles over the past two years or so have been mostly full.
That said, there are a lot less flights between SAN and LAX now than there were pre-Covid. It still boggles my mind that American Eagle gave up on it completely!
Peter
If I had 200 Delta Skymiles for every empty seat on your last 2 United flights, I might just be able to buy myself a one-way ticket (in Economy) from SFO to LAX.
Speaking of Delta, this (really enjoyable) review reminded me of your DL Connection E175 review, which makes sense considering how similar these products are, and the fact that you flew both on the same route. The main difference is, of course, the fact that this flight was delayed 7 times longer than the actual flying time.
As for my personal experience, I once flew First Class on an American Eagle E175 (which was obviously very similar to this), and it was pretty nice. It was comfortable, the 1-2 configuration was much appreciated, and I found the service to be a bit more attentive & personalized than in the back. To be honest, it didn’t feel exponentially better than Economy, but I still quite liked it.
As for the United E170/175, I have mixed thoughts on it. Sure, the seating configuration (in both classes) is great, but the seats are really firm. They’re easily the most uncomfortable seats in the UA fleet.
Scott (SANspotter)
Haha, yeah that’s a lot of SkyMiles! I can’t even imagine how many SkyMiles Delta would require for a first class seat on a E175. 100K? 200k? Nothing would surprise me. But yes, this was very similar to that Delta review. These are all SkyWest aircraft anyway, so it’s all basically the same.
And thanks for doing the math on the delay time! It sounds even more awesome knowing that it was seven times the length of the flight lol.
Michael
I’m just glad that there wasn’t any buffering with the Wifi. Some airlines put way too many ads in their inflight entertainment (American Airlines! Yes, I’m talking about YOU and your ads! We don’t give a $!@% about credit cards!), or force you to pay for wifi that has data caps.
Scott (SANspotter)
I just did a trip out to Honolulu and back with Hawaiian Airlines, and I’m bummed to report that they have jumped on the credit card bandwagon as well. There must be a *lot* of money in credit card signups. I’m in the wrong business!
Michael
Oof. That’s painful.
Jerilyn
Wow! You are missing out on the free Delta wi-fi…that has not worked AT ALL on the last three flights I’ve taken (including one overseas!!!). But it’s free and the blue wi-fi indicator light on the interior of the plane stays lit the whole time. What amazed me was that I heard nobody complaining. When I told the flight attendant, she acted like she hadn’t noticed. But remember, it’s FREE!
Scott (SANspotter)
Hence the reason for choosing United for this flight! Actually, they don’t even enable Wi-Fi on these short 25 minute flights up to LAX, so I wouldn’t have been able to take advantage of it anyway.
I haven’t flown Delta much since they started the free Wi-Fi thing, and I’ve been curious to know how it’s been working out. Sounds like it’s getting off to a rough start…